Frequently Asked Questions

What is Consumer Directed Services?

  • CDS is a Medicaid-based program

  • It helps people with significant disabilities

  • Provides assistance with personal care & daily activities

  • Fosters independence by allowing the hire of a personal care attendant (PCA) of choice

  • CIL staff train CDS program participants to hire, train, supervise, schedule, and if needed, terminate employment

Who can qualify for CDS?

  • Be at least 18 years of age

  • Have Missouri Medicaid

  • Have a disability

  • Be able to self-direct care

  • Under DHSS regulations, require a level of care comparable to that provided at a skilled nursing facility

Who can be a Personal Care Attendant?

  • A PCA must be 18 years of age or older

  • A PCA can be: a family member, other than a spouse, a friend or a neighbor hired through a job search and interview process - your choice!

  • Must submit an application & pass a background screening

How is PCA payment covered?

PCA pay is covered through Medicaid. The PCA is an employee of the consumer, not West-central Independent Living Solutions (WILs). However, WILS will process timesheets, payroll, and taxes on the consumer's behalf. The PCA will be issued a paycheck from your local CIL for up to $$ per hour. Get paid to care!

What is a Plan of Care?

  • A consumer's hours of care will vary based on their personal needs

  • If you feel you need more hours than you are receiving, reach out to WILS to request an evaluation

  • Missouri caps the number of care hours at 125.5 per month or an average of 4 hours per day

  • Activities of daily living include grooming, bathing, housekeeping, laundry, meal preparation, and transportation

  • A consumer must be able to direct their own care and tell the PCA what they need and when